It’s nice to have a GREAT customer service experience now a days when life happens. We made sure that each employee was tipped very well (not only on the bill, but cash as well).
He is certainly a professional and deserves to be recognized. Matchbox are some of my favs These casual restaurant chains for birthday meals offer the full birthday treatment, including a happy birthday song from. Our cook came prepared to provide excitement and fun for my two little girls and prepared the best hibachi I’ve had. Not only was the hostess amazing at making sure our spot would be saved and excellent, our server was patient, proficient and attended to all of our needs at different times during the dinner. Each employee communicated effectively and proficiently to come up with a plan that exceeded our expectations at Benihana.
The host was absolutely superb at perfecting our experience as she and the wait and cook staff made accommodations that were above and beyond so that we could still dine in, although our reservation time had passed by atleast 45 mins and almost an hour for 2 more to show up. Reservations are recommended at select locations. We dined on a Friday night and we were all traveling during rush hour so our reservation we called in yesterday was impossible to attain for either party because of rush hour traffic. Welcome to Benihana, where you’ll find a dining experience unlike any other Highly skilled and well-trained, your personal chef will entertain you while cooking such favorites as steak, chicken, seafood and fresh vegetables in traditional Japanese style on a hibachi table. It was the perfect meeting/gathering spot for a good dinner with a great location and great atmosphere. Benihana happened to be the half way point for all of us to meet. Out of town (NC) to meet family from NJ and made reservations for a party of 6 yesterday.
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